Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges depend on your location and the weight of your package. We deliver nationwide via SteadFast Courier, and charges are calculated at checkout. Delivery within Dhaka is typically lower than outside Dhaka.
We accept the following payment methods:
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Cash on Delivery (COD)
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bKash
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Nagad
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Bank Transfer (on request)
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In-stock items:
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Dhaka City: 1–2 working days
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Outside Dhaka: 2–5 working days
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Pre-order items:
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Estimated delivery time is 4–5 weeks from the order date. You will be notified once your item has been shipped.
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Yes, shopping with us is 100% secure. We use SSL encryption to protect your personal and payment information. Your data is never shared with third parties.
Once you place your order:
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You’ll receive a confirmation via email or SMS.
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Your order is processed and packed.
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It is then handed over to SteadFast Courier for delivery.
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You’ll receive a tracking number to follow your shipment.
Yes. A digital invoice will be sent to your email after order confirmation. If you prefer, a printed invoice can also be included with your package upon request.
Send us an email